Frequently Asked Questions

Frequently Asked Questions

  • How does carpet stretching work?

    Carpet stretching uses specialized power tools to pull carpet tight and re-secure it to tack strips. We stretch in multiple directions to eliminate wrinkles and restore proper tension throughout the room.
  • What causes carpet wrinkles?

    Carpet wrinkles develop from poor initial installation, humidity changes, heavy furniture movement, or normal wear over time. Professional stretching eliminates these safety hazards and extends carpet life.
  • Can you repair water damaged carpet?

    Yes, we repair water damaged areas by removing affected sections, replacing carpet padding if needed, and patching in new matching carpet. The key is addressing damage quickly to prevent mold growth.
  • How long does tile installation take?

    Most tile installation projects take 2-3 days including prep work, setting tiles, and grouting. Larger areas or complex patterns may require additional time for proper curing and finishing.
  • What's included in your flooring warranty?

    We provide a 4-year warranty on all installation labor, covering workmanship defects and installation-related issues. This protects your investment and demonstrates our confidence in quality craftsmanship.
  • Do you install luxury vinyl plank flooring?

    Yes, we install LVP and LVT flooring systems. Luxury vinyl provides waterproof protection, realistic wood or tile appearance, and durability perfect for high-traffic areas and moisture-prone spaces.
  • Can loose tiles be repaired?

    Loose tiles can often be reset if they're not cracked or damaged. We remove loose tiles, clean old adhesive, apply new bonding material, and reset tiles to match existing pattern and level.
  • What areas do you serve?

    We serve Kuna, Meridian, Boise, Nampa, Caldwell, Eagle, and throughout the Treasure Valley area. Our local presence ensures quick response times for both emergency repairs and scheduled installations.
  • How do you match carpet patches?

    We use remnant pieces from closets or inconspicuous areas when possible, or source matching carpet from the same dye lot. Professional patching techniques create nearly invisible repairs that blend seamlessly.
  • Why choose hardwood over laminate flooring?

    Hardwood offers authentic beauty, can be refinished multiple times, and increases home value significantly. Laminate costs less initially but cannot be refinished and may need complete replacement when damaged.